DesignsByFuss :: Warranty

Privacy Policy

To place an order, you must register with DesignsByFuss. We, DesignsByFuss, do not use your personal information (such as your name and your mailing address) for anything but processing your order. Your credit card information is required by our credit card processor strictly for performing the transactions that you place. Your credit card information will only be used by our credit processor and your financial institution. If we have difficulty processing your order, the information you provide will be used to contact you. We do not share or sell your personal information to any third party.

Guarantee and Return Policy

We, DesignsByFuss, guarantee that our jewelry is authentic and genuine. If you are not satisfied with our products, you may return the undamaged merchandise during our 10-day trial period.

We care for you, our customer, and your shopping experience. We strive to provide you with the highest quality products. If you feel that information on our web site misrepresents our products, please do not hesitate to send us an e-mail to let us know. We use clear unretouched photos to provide you with the best representation of our products when viewing via a computer monitor.

Fine Jewelry Limited 30-Day Warranty

All jewelry purchased from DesignsByFuss is covered by warranty for 30 days against manufacturing defects. All products are genuine and authentic made from Sterling silver and leather. If you discover a manufacturing defect within 30-days of the purchase, do not use a third-party repair service or make any modification to the product. Any modification VOIDS the warranty. Examples of manufacturing defects include the following: a broken lobster clamp or a chain with an open link. Obvious damage to the chain such as pulling and ripping is not a manufacturing defect and will not be covered.

Shipping and Delivery

DesignsByFuss ships all orders after approving credit and processing the order, which may take 1 to 2 days. As soon as we ship the order, we send an email to you with the shipping date, tracking number and direct link to track your shipment.

Note: All orders are made by hand as ordered. To continue to provide quality craftsmanship and careful packaging of your purchased products, please allow 1-3 business days to complete your order.

All items offered for sale on DesignsByFuss.com should be available to ship within days of purchase. However, if the item is out of stock or backordered, we will notify you any delays by email. Out-of-stock items will take approximately 4-6 weeks to be restocked.